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Ridgeway Primary Academy

Ridgeway Primary Academy

Support Information

This page contains a list of useful organisations that are there to help you, your child and your family. However, if you need any further help or support, we are here for you. Please contact Miss Hammond (Emotional Literacy and Family Support Assistant) or Mrs Harris (SENDCO) via the school office.

(Please click on the name of the organisation to visit their website)

Parental Contact and Family Support

Children and Family Wellbeing Services Run by Leicestershire County Council. Provides early help services for families experiencing difficulties that can't be supported by services such as the GP or school

0116 305 8727

Parental Service request form can be found on their website

Home- Start South Leicestershire Voluntary organisation supporting families with at least one child under 5 with pressures(e.g. illness or disability, mental health issues, family relationship breakdown, bereavement, financial hardship...)

01858 467 982

Community Family Therapy Family therapy offers families the opportunity to discuss their difficulties and work together to find new solutions, enabling them to rebuild and reclaim their relationships. Counselling. Self-referral welcome via 0116 2952909 (however can not be seen if already being seen by CAMHS)
Family Lives Family Lives provides targeted early intervention and crisis support to families regarding parenting, health and wellbeing, bullying, behaviour, school, separation, communication This service welcomes self-referrals via 0808 800 2222 

Special Educational Needs (SEN)

Autism Outreach Service The Autism Outreach Service (AOS) is part of Leicestershire Local Authority’s (LA's) Specialist Teaching Services. The Team offers support to children and young people with autism spectrum disorders (ASDs) aged 3-19 years, their schools and families.

0116 3059400 

Leicestershire Autistic Society The Leicestershire Autistic Society provides support, information and advice to families and professionals dealing with Autism in Leicestershire, Leicester City and Rutland.

0116 2916958

Email click here


ADHD Solutions ADHD Solutions is an organisation based in Leicester, we are centrally placed to allow us to help families, and professionals anywhere, cope with the challenges of ADHD. 

0116 2610711

SENDIASS Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) Leicestershire, is a statutory service. We provide free, impartial and confidential advice and support to parents and carers of young people aged 0-25 with special education needs or disabilities as well as young people themselves. 0116 305 5614


Debt, Housing and Family Hardship

Turn 2 Us Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.

Contact them via their website -

Contact us - Turn2us


The Community Advice and Law Service (CALS) is a not-for-profit organisation. Our services are free and we deliver advice in three areas of social welfare law: Debt, Housing and Welfare Benefits. 

0116 2421120

Jubilee Foodbank Free food service for those in need. Volunteer delivered.  Families can refer themselves via their website or ask Miss Hammond to refer you. Home | jubileefoodbank (
Trussel Trust Nationwide network of foodbanks. Provide emergency food and support. 

01722 580 180 


Mental Health, Wellbeing and Bereavement

Young Minds Young Minds are a mental health charity for children, young people and their parents, providing advice and guidance.

0800 802 5544

webchat available via their website -

Laura Centre Provides professional holistic support to bereaved families

0116 2544341

Winston's Wish Supports bereaved children, young people and their families 0800 020 021
The Cube Youth Groups, Wellbeing Services, Counselling. Christian ethos. 

01858 437650